Today I had the pleasure of meeting Ke and Bradley. They were very knowledgeable, didn’t try to over sell me anything. From my first call to the end of the repair, Kelly, Ke & Bradley was so kind and responsive. I had called another company a week ago, after two calls, no one ever got back to me. If you need plumbing service, Benjamin Franklin Plumbing of Pasadena should be your first call. Thank you guys for the great work.
Ke installed our new kitchen faucet flawlessly and with efficiency. The communication from the company and tech was excellent. I could not have asked for better. This is my first time using Benjamin Franklin Plumbing after having used others and this was a wonderful first experience. Great job Ke and team!
Water has been backing up for months and other companies did poor jobs or never communicated. Called Benjamin Franklin and they scheduled for the next day. Techs came promptly in the window of time given. Kea and Bradley were both very courteous and professional. They got right to work and did an amazing job. Pipes flowing great now. The entire experience with Benjamin Franklin was amazing. Will recommend in the future.
Benjamin Franklin Plumbing was very responsive and I was able to get my appointment scheduled immediately. Ke, the expert i was assigned, was extremely professional, knowledgeable, and great to work with. They got the problem addressed and fixed within an hour!